How to

How To Use This Site

Each of the following options is available on the navigation bar found at the top and bottom of each page.

1. Order Your Translation
You can order a translation online in a matter of minutes thanks to our convenient service Order Your Translation in 2 Easy Steps. This is how it works:

- if your original document is in electronic format you can order your translation directly after obtaining, at the same time, a gauranteed, exact quote.
- if your original documents are on paper, you'll need to send them to us either by fax, courier or regular mail so can examine them, and prepare a quote for their translation. Once we have done this, we will send you an exact quote in less than 24 hours.

Keep in mind that at Orchestra.es we DO NOT generate your translations using software. What we provide is a team of experienced translators and editors who will manage and supervise your translations online from our office in Madrid. For more information about Orchestra.es' translation process, click on How We Achieve Quaility in Translation.

2. Quick Quote
To receive a quote with information on how much the translation of your documents will cost and the time it will take, just click on Quick Quote. When you do, you'll also have the chance to order your translation right there on the spot.

3. Help(!) From One of Our Project Managers
If you feel your project has some pretty complicated twists and turns, if you need services other than those we provided in Order your translation in 2 easy steps or if you'd simply like your experience with us to be a little more personal, don't hesitate to contact one of our Project Managers by phone: +34 913 990 176 or by email: pm@orchestra.es

4. Access Your Account
If you are already a client you can access your Personal Account from which you can:

- Change your account information (personal and payment information or password)
- Contact your Personal Account Manager
- See a list of translations you've ordered, both pending and completed
- Order a translation
- Download documents that have already been translated
- Approve quotes still pending

5. Contact Us
Click here for information on how to contact us.

6. Customer Support Center
This is one of the most important places on our Web site. It is filled with detailed information about who we are and what we do. Whether you've got a million questions or a bit of curiosity, our Customer Support Center is definitely worth a visit.

You can also use The Guide (at the top-left of this page) to obtain more information on:

- The Natural Choice
- Our Services
- Prices
- How We Achieve Quality in Translation
- How to Use This Site

Order Now | Quick Quote | Project Manager | Personal Account | Contact Us | Help Center
©1999, Orchestra Systems SL. All Rights Reserved. Let us know what you think of our Web site.
100% Made in Spain